PRIVACY POLICY

 

We Respect Your Privacy

Ecova, Inc. ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from your or that you may provide when you visit the website www.ecova.com (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

  • On this Website.
     
  • In e-mail, text or other electronic messages between you and this Website.
     
  • Through social media.
     

 

 

 

 

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company, its affiliates and subsidiaries.
     
  • Any third party, including through any application, content or advertising that may link to or be accessible from or on the Website.
     

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information, personal or otherwise, to or on the Website. We do not knowingly collect Personal Information from children under the age of 13. If we learn we have collected or received Personal Information from a child under 13 without verification or parental consent, we will delete that information. If you believe you might have any information from or about a child under 13, please contact us at webhelp@ecova.com.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, e-mail address, telephone number ("Personal Information").
     
  • About your internet connection, the equipment you use to access our Website and
    usage details.
     
  • Any information submitted by you.  
     

We collect this information:

  • Directly from you when you provide it to us.
     
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
     

Information You Provide to Us

Information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to our newsletters, webinars, email notifications or requesting further information or services. We may also ask you for information when you report a problem with our Website.
     
  • Records and copies of your correspondence (including e-mail addresses), if you contact us.
     
  • Your responses to surveys that we might ask you to complete for research purposes.
     
  • Your search queries on the Website.
     

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access to use on the Website.
     
  • Information about your computer and internet connection, including your IP address, operating system and browser type.
     

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

This information we collect automatically is statistical data and may include Personal Information, or we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
     
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
     
  • Speed up your searches.
     
  • Recognize you when you return to our Website.
     

Technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
     
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
     
  • Web Beacons. Pages of our the Website and our e-mails from Ecova may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
     

How We Use Your Information

  • To present our Website and its contents to you.
     
  • To provide you with information, products or services that you request from us.
     
  • To notify you about changes to our Website or any other products or services we offer or provide through it.
     
  • To allow you to participate in interactive features on our Website.
     
  • In any other way we may describe when you provide the information.
     
  • For any other purpose with your consent.
     

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
     
  • To contractors, service providers and other third parties we use to support our business and who we are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
     
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Ecova's assets.
     
  • To fulfill the purpose for which you provide it.
     
  • For any other purpose disclosed by us when you provide the information.
     
  • With your consent.
     

We may also disclose your Personal Information:

  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
     
  • To enforce or apply our Website terms of use and other agreements, including for billing and collection purposes.
     
  • If we believe disclosure is necessary or appropriate, to protect the rights, property, or safety of Ecova, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
     

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at webhelp@ecova.com.

 

Last Updated 8/19/2014