Many utility customers consider their utility provider to be a trusted source when it comes to managing energy use. Ecova's Home Energy Improvement solution builds on this opportunity by fostering a continuous energy-efficiency dialogue with customers to promote initial and additional energy savings offers while increasing customer satisfaction.
Direct Install & Energy Audits
The direct install and energy audits component of Home Energy Improvement is more than just one visit to log savings. Personal interactions increase customer satisfaction, position the utility as a trusted advisor, and begin a more robust dialogue about energy management in both single family and multifamily programs.
Contractor Recruitment & Management
Ecova’s strong Contractor Recruitment and Management services enable our clients to more quickly implement Home Energy Improvement programs by leveraging skilled local contractor networks that can provide expertise and enhance your residential energy efficiency programs.
Customer Engagement & Database Marketing
Discontinue the ineffective methods of engaging your customers to participate in energy-efficiency programs. Ecova’s Customer Engagement and Database Marketing solution is designed to continually engage customers in a dialogue about energy efficiency and energy management and guide them down a personalized path to energy savings.