I recently attended the Association of Energy Services Professionals (AESP) Summer Conference in San Francisco, CA. The theme of the conference was “Evaluators & Implementers Merging on the Energy Efficiency Highway.”
Ralph Cavanagh, NRDC’s Energy Program Co-Director set the tone for the conference in his keynote speech by sharing historical successes in improving energy efficiency. Every day appliances such as refrigerators and TVs were cited as examples that have experienced significant gains in energy efficiency and savings. Ralph also gave his thoughts on the recently proposed EPA CO2 rules that are set to be finalized June 15, 2015. Energy efficiency is identified as one of the four main drivers to meet CO2reduction targets set for each state under the proposed rules.
The conference tracks were divided into two topic areas―energy efficiency program evaluation and program implementation. A recommendation in the evaluation sessions was to involve program evaluators as early as possible in program design and throughout the life of a program. It is expected that doing so would allow for implementers and utilities to continually improve programs in partnership with evaluators. If program evaluation only occurs at the end of a program cycle, it’s often too late to act on valuable recommendations.
A frequent topic during the implementation sessions was increasing strategic focus on customer engagement, program implementers and utilities provided examples where focusing on customer engagement has demonstrated success. Some of these examples included reducing project drop off rates, increased program participation, and improving customer satisfaction.
At Ecova, we are continuously looking for ways to help our utility clients improve energy efficiency programs with a strong focus on the participant’s experience. I left the conference excited about the future of energy efficiency and the role Ecova can play.
Please contact us to learn more about our utility program solutions.