The world of residential energy efficiency programs is changing. More than simply a box to check to obtain low-hanging energy savings, utilities need a comprehensive solution that allows them to own the customer experience and improve satisfaction while also achieving their changing savings needs. Ecova is the right partner with the right relationships across manufacturing, distribution and retail to get the right products in utility customers’ hands. More than that, our deep, reliable data-driven insights—powered by our Digital Engagement Solution—delivers personalized recommendations, which compels customers to participate, driving powerful results.
“Ecova has been able to produce excellent results, sometimes under extremely demanding timelines. I would be hard-pressed to find a weakness, as we have had excellent work throughout the contract periods.”
-Tom Hines, APS
Learn more about our Residential & Retail Programs below.
Ecova’s Portfolio Residential Program connects customers to a comprehensive solution that allows utilities to own the customer experience and improve overall satisfaction. We help utilities move beyond demand-side management (DSM) program silos, remove customer barriers, and understand and engage customers.
Gain substantial energy savings from multi-unit properties with Ecova’s help. We successfully manage multifamily direct install programs to capture immediate, verifiable savings. By more effectively engaging property owners in energy audits, we help them identify areas of improvement.
Ecova’s midstream program model combines our deep industry relationships with our end-to-end software platform to deliver powerful results. Our approach and relationships broadens customer reach and drives adoption of a wider range of efficient products, and at a lower cost to the utility.
Ecova’s Retail Programs help utilities respond to evolving market conditions effectively—yielding substantial savings, driving high customer satisfaction, and eliminating free ridership concerns. As a pioneer of early lighting programs, today Ecova continues to innovate and push retail programs into the future.