In an effort to help our clients when natural disasters and outages occur, Ecova has compiled a list of utilities and their storm center websites across the United States and Canada. In addition please find pre- and post-storm safety resources.

August 16, 2016 Updates:

  • 8 new parishes have been added to Federal Disaster Declaration for the state of Louisiana. Read press release and visit emergency.louisiana.gov for vital updates.
  • Flash flood threat extending from the Texas coast all the way to the Ohio River Valley. Read more.

LOUISIANA UTILITIES

AEP Southwestern Electric Power Company | Outage Center | Twitter

Cleco Power | Storm Center | Outage Map

Entergy Louisiana | Storm Center | Current Outages | Twitter

Entergy New Orleans | Storm Center | Current Outages | Twitter

 

Reference the new EIA Energy Disruptions Map that shows the Energy Infrastructure with real-time storm information.

CLIENT SERVICE CONTACT INFORMATION

As a reminder, your Client Representatives are available to help you, via phone or email, during normal business hours.

TELECOM VENDOR CONTACT INFORMATION

Having trouble with your wireless or wireline devices? We’ve added a list of customer support information for Telecom Providers to help you get back up and running as soon as possible.

WEATHER RESOURCES

STORM PREPARATION & SAFETY

POST-STORM SAFETY & RESOURCES

 

NORTH AMERICAN UTILITIES – ALPHA BY STATE/PROVINCE

 

A | B | C | D | F | G | H | I | K | L | M | N | O | P | Q | R | S | T | U | V | W | Y

ALABAMA

Alabama Power | Storm Center | Twitter

Wiregrass Electric Cooperative | Current Outages | Apple OS Mobile App | Android OS Mobile App

ALASKA

Alaska Villages Electric Cooperative

Alaska Electric Light & Power Company

Chugach Electric Association | Current Outages

Copper Valley Electric Association

Golden Valley Electric Association | Current Outages

Kodiak Electric Association

Municipal Light & Power | Mobile Apps

ALBERTA

ATCO Electric | News Center

Bullfrog Power | Outage Information

ENMAX | Current Outages

EPCOR | Twitter

FortisAlberta | Storm & Outages | Twitter

ARIZONA

Arizona Public Service | Outage Center | Twitter

Salt River Project | Current Outages | Twitter | Telecom

Tucson Electric Power | Twitter

UniSource | Twitter

ARKANSAS

AEP Southwestern Electric Power Company | Outage Center | Twitter

Entergy | Storm Center | Current Outages | Twitter

North Little Rock Electric | Twitter

BRITISH COLUMBIA

BC Hydro | Power Outages | Outage Map | Twitter

Bullfrog Power | Outage Information

FortisBC | Power Outages | Twitter

CALIFORNIA

Alameda Municipal Power

Anaheim Public Utilities | Outage Alerts | Current Outages

Azusa Light & Water | Alert Center

Bear Valley Electric

Burbank Water & Power

City of Palo Utilities | Current Outages

Glendale Public Service Department | Twitter

Healdsburg Municipal Electric Department

Imperial Irrigation District

Los Angeles Department of Water & Power | Current Outages | Twitter

Pacific Gas & Electric | Current Outages | Twitter

Pacific Power | Current Outages | Twitter

Pasadena Water & Power | Current Outages

Sacramento Municipal Utility District | Storm Center | Twitter

San Diego Gas & Electric | Current Outages | Outage Map | Twitter

Southern California Edison | Current Outages | Twitter | Mobile Apps

Surprise Valley Power

Valley Electric Association | Twitter

COLORADO

Black Hills Energy | Outage Map

Colorado Springs Utilities | Storm Center | Current Outages | Twitter

Holy Cross Energy | Current Outages

United Power | Current Outages | Twitter

Xcel Energy | Outage Map | Twitter

CONNECTICUT

Connecticut Light & Power | Storm Center | Outage Map | Twitter

United Illuminating Corp (UIL) | Storm Center | Outage Map

DELAWARE

Delmarva Power | Current Outages | Mobile Apps

DISTRICT OF COLUMBIA

Pepco | Storm Center | Current Outages | Mobile Apps

FLORIDA

City of Tallahassee Utilities

Duke Energy Florida | Storm Center | Outage Map | Twitter

Florida Power & Light | Storm Center | Current Outages | Twitter

Florida Public Utility Company Palm Beach

Gainsville Regional Utilities | Storm Center | Outage Map | Twitter

Gulf Power | Twitter

JEA | Storm Resources | Current Outages | Twitter

Kissimmee Utility Authority

Lakeland Electric | Current Outages

Lake Worth Utilities | Hurricane Center

LCEC | Storm Center | Outage Map | Twitter

Ocala Electric | Current Outages | Twitter

Orlando Utilities Commission | Storm Center | Outage Map | Twitter

Tampa Electric | Outage Map | Twitter

GEORGIA

Cobb EMC | Storm Center | Twitter

Flint Energies | Storm Center | Outage Map | Mobile Apps | Twitter

Georgia EMC | Storm Center | Current Outages

Georgia Power | Storm Center | Current Outages | Twitter

HAWAII

Hawaiian Electric Company (HECO) | Storm Center

Hawaii Electric Light Company

Kauai Island Utility Cooperative (KIUC) | Twitter

Maui Electric Company | Storm Center

IDAHO

Avista Utilities | Outage Center | Twitter

Idaho Power Company | Outage Email Updates | Twitter

Clearwater Power | Twitter

Rocky Mountain Power | Outage Center | Twitter

ILLINOIS

Ameren | Outage Center | Outage Map | Twitter

ComEd | Storm Center | Outage Map | Mobile Outage Alerts | Twitter

MidAmerican Energy | Storm Center | Outage Map | Twitter

Mt. Carmel Public Utility Company

INDIANA

AEP Indiana Michigan Power | Outage Center | Twitter

Duke Energy Indiana | Storm Center | Outage Map

Indianapolis Power & Light | Storm Center | Outage Map

Kansas City Power & Light | Storm Center | Outage Map

NIPSCO (Northern Indiana Public Service Company) | Outage Center | Twitter

Vectren | Outage Center |Outage Map | Mobile App | Twitter

IOWA

Alliant Energy | Storm Center | Outage Summary

MidAmerican Energy | Storm Center | Outage Map | Twitter

 

KANSAS

Kansas City Board of Public Utilities | Twitter

Westar Energy | Outage & Safety | Outage Map | Twitter

KENTUCKY

AEP Kentucky Power | Outage Center | Twitter

Big Rivers Electric Corporation

Duke Energy Kentucky | Storm Center | Outage Map

Henderson Municipal Power & Light

Kentucky Utilities | Storm Center | Outage Map

Louisville Gas & Electric | Outage Center | Outage Map

Owensboro Municipal Utilities

LOUISIANA

AEP Southwestern Electric Power Company | Outage Center | Twitter

Cleco Power | Storm Center | Outage Map

Entergy Louisiana | Storm Center | Current Outages | Twitter

Entergy New Orleans | Storm Center | Current Outages | Twitter

MAINE

Bangor Hydro Electric | Outage Center | Outage Map | Twitter

Central Maine Power | Outage Information | Outage Map

Maine Public Service | Outages

Unitil | Outage Center | Outage Map | Twitter

MANITOBA

Manitoba Hydro | Report Outages | Twitter

MARYLAND

Baltimore Gas & Electric (BGE) | Current Outages | Storm Center

Choptank Electric Cooperative| Current Outages

Direct Energy | Twitter

Pepco | Storm Center | Current Outages

Potomac Edison | Current Outages

SMECO (Southern Maryland Electric Cooperative) | Outage Center

Washington Gas

MASSACHUSETTES

National Grid – Massachusetts | Outage Central

NSTAR | Storm Center | Outage Map

Unitil | Outage Center | Outage Map | Twitter

 

MICHIGAN

DTE Energy | Outage Center | Outage Map

MINNESOTA

Minnesota Power

Otter Tail Power Company | Outage Center | Twitter

Superior Water, Light & Power

Xcel Energy | Outage Map | Twitter

 

MISSISSIPPI

Entergy | Storm Center | Current Outages | Twitter

Mississippi Power | Storm Center | Twitter

MISSOURI

Ameren | Outage Center | Outage Map | Twitter

Empire District Electric Company | Outage Center | Outage Map

Independence Power & Light

Kansas City Power & Light | Storm Center | Outage Map

New-Mac Electric

City Utilities of Springfield | Outage Center | Outage Map | Twitter

MONTANA

Montana-Dakota Utilities | Emergency Information | Twitter

Northwestern Energy

NEBRASKA

MidAmerican Energy | Storm Center | Outage Map | Twitter

Nebraska Public Power District | Outage Map | Twitter

Omaha Public Power District | Outage Map | Twitter

Northwestern Energy

NEVADA

NV Energy | Storm Center | Twitter

NEW BRUNSWICK

NB Power | Current Outages | News

NEWFOUNDLAND & LABRADOR

Newfoundland & Labrador Hydro | Power Outage Safety

Newfoundland Power | Outage Center | Outage Map | Twitter

NEW HAMPSHIRE

New Hampshire Electric Coop (NHEC) | Outage Map | Twitter

Public Service of New Hampshire (PSNH) | Storm Updates | Outage Map | Twitter

Unitil | Outage Center | Outage Map | Twitter

NEW JERSEY

Atlantic City Electric | Storm Center | Outage Map | Mobile Apps | Twitter

Jersey Central Power & Light Company | Current Outages | Twitter

Orange and Rockland (O&R) | Storm Center | Outage Map

PSE&G – Public Service Elec & Gas | Storm Updates | Outage Map | Twitter

NEW MEXICO

El Paso Electric | Storm Center | Outage Map

Farmington Electric Utility System | Outage Information

Public New Mexico (PNM) | Twitter

Texas New Mexico Power | Twitter

Xcel Energy | Outage Map | Twitter

NEW YORK

Central Hudson | Storm Center | Outage Map

Con Edison | Storm Central | Current Outages | Twitter | 1-800-75-ConEd

Direct Energy | Twitter

Long Island Power Authority (LIPA) | Storm Center | Outage Map | Twitter

National Grid – Hicksville | Outage Center | Outage Map | Twitter

New York State Electric & Gas (NYSEG) | Outage Central | Outage Map

Orange & Rockland (O&R) | Storm Center | Outage Map | Twitter

Rochester Gas & Electric (RG&E) | Outage Central | Outage Map

NORTH CAROLINA

Duke Energy | Storm Center | Current Outages | Twitter

Progress Energy Carolinas | Storm Center | Outage Map | Twitter

NORTH DAKOTA

Montana-Dakota Utilities | Emergency Information | Twitter

Otter Tail Power Company | Outage Center | Twitter

Xcel Energy | Outage Map | Twitter

NORTHWEST TERRITORIES

Northwest Territories Power Corporation

Northland Utilities Limited | Outage Center

NOVA SCOTIA

Emera

Nova Scotia Power | Outage Map

NUNAVUT

Qulliq Energy Corporation | Power Outage Information

OHIO

AEP Ohio | Outage Center | Twitter

Consolidated Electric Cooperative | Outage Watch 866-567-2753

Dayton Power & Light | Outage Center | Outage Map | Twitter

Direct Energy | Twitter

Duke Energy Ohio | Storm Center | Outage Map

The Illuminating Company | Outage Center | Outage Map | Twitter

Ohio Edison Company | Outage Center | Outage Map | Twitter

South Central Power Company | Outage Watch Center | Outage Map

Toledo Edison | Outage Center | Outage Map | Twitter

OKLAHOMA

AEP Public Service Company of Oklahoma | Outage Center | Twitter

Oklahoma Gas & Electric | Storm Center | Twitter

ONTARIO

Bruce Power | Media Centre

Bullfrog Power | Outage Information

Hydro One | Storm Center | Mobile App | Twitter

OPG – Ontario Power Generation | News Room | Twitter Feed

Toronto Hydro | Outage Map | Twitter

OREGON

Avista Utilities | Storm Center | Outage Map | Twitter

Canby Utility

Columbia River Public Utility District | Safety & Outages

Emerald Public Utility District | Twitter

Idaho Power (IDACORP) | Twitter

Eugene Water & Electric Board | Outage & Safety | Twitter

Pacific Power | Current Outages | Twitter

Portland General Electric | Outage Center | Outage Map | Twitter

Salem Electric

Springfield Utility Board | Outage Information

Tillamook Public Utility District | Outage Information

Wasco Electric

West Oregon Electric Cooperative | Outage Center | Twitter

PENNSYLVANIA

Direct Energy | Twitter

Duquesne Light Company | Outage Information & Map

Met-Ed | Outage Map | Twitter

Orange and Rockland (O&R) | Storm Center | Outage Map

PECO | Storm Center | Outage Map

Penelec | Outage Map | Twitter

Penn Power | Outage Map | Twitter

PPL Utilities | Outage Map | Outage Center

West Penn Power | Outage Map | Twitter

PRINCE EDWARD ISLAND

Summerside Electric Utility

Maritime Electric | Power Outages

QUEBEC

Hydro-Québec | Report Outages

RHODE ISLAND

National Grid – Rhode Island | Outage Central

SASKATCHEWAN

Saskatoon Light & Power | Outage Center | Twitter

SOUTH CAROLINA

Berkeley Electric Cooperative | Outage Information | Outage Map

Central Electric Power Cooperative

Duke Energy Progress SC | Storm Center | Outage Map | Twitter

South Carolina Electric & Gas Company | Storm Center | Outage Map | Twitter

SOUTH DAKOTA

Black Hills Power | Outage Map

MidAmerican Energy | Storm Center | Outage Map | Twitter

Montana-Dakota Utilities | Emergency Information

Northwestern Energy

Otter Tail Power Company | Outage Center | Twitter

Xcel Energy | Outage Map | Twitter

TENNESSEE

AEP Appalachian Power (APCO) | Outage Center | Twitter

Jackson Energy Authority

Knoxville Utilities Board | Storm Center | Outage Map

Lenoir City Utilities Board

Memphis Light, Gas and Water | Outage Map | Twitter

Nashville Electric Service | Storm Center | Outage Map | Twitter

TEXAS

AEP Texas | Outage Map | Twitter

AEP Southwestern Electric Power Company | Outage Map | Twitter

CenterPoint Energy | Outage Tracker | Twitter

Coserv Electric | Twitter

Direct Energy | Twitter

CPS Energy | Outage Center | Outage Map | Twitter

El Paso Electric | Storm Center | Outage Map

Entergy | Storm Center | Current Outages | Twitter

Garland Power & Light

Magic Valley Electric | Outage Map | Twitter

Oncor Electric (Formerly TXU) | Outage Map | Twitter

Sharyland Utilities | Outage Map

Southwestern Electric Power Company (SWEPCO) | Outage Map | Twitter

Stream Energy | Twitter

Texas New Mexico Power | Twitter

TruSmart Energy

TXU Energy | Twitter

Xcel Energy | Outage Map | Twitter

UTAH

Rocky Mountain Power | Outage Center | Twitter

VERMONT

Green Mountain Power | Current Outages | Twitter Feed

VIRGINIA

AEP Appalachian Power (APCO) | Outage Center | Twitter

Dominion Virginia Power | Outage Map | Storm Center | Twitter

Northern Virginia Electric Cooperative (NOVEC) | Outage Map

Potomac Edison | Current Outages | Twitter

Rappahannock Electric Cooperative (REC) | Outage Center | Outage Map

Shenandoah Electric Cooperative (SVEC) | Outage Map

Washington Gas

WASHINGTON

Avista Utilities | Storm Center | Outage Map | Twitter

Pacific Power | Current Outages | Twitter

Puget Sound Energy | Outage Map | Twitter

Seattle City Light | Outage Map | Twitter

Tacoma Power | Twitter

WEST VIRGINIA

AEP Appalachian Power (APCO) | Outage Center | Twitter

MonPower | Outage Map

Potomac Edison | Current Outages

Wheeling Electric Power (AEP Ohio) | Outage Map | Twitter

WISCONSIN

Alliant Energy | Storm Center | Outage Summary

Madison Gas and Electric | Outage Map | Twitter

Upper Peninsula Power Company | Outage & Service Problems | Outage Map | Twitter

Superior Water, Light and Power

We Energies | Storm Center | Outage Map | Twitter

Wisconsin Public Service | Outage Center | Outage Map | Twitter

Xcel Energy | Outage Map | Twitter

WYOMING

Black Hills Power | Outage Map

Cheyenne Light, Fuel and Power | Outage Map

Lower Valley Energy | Outage Map

Northwestern Energy

Rocky Mountain Power | Outage Center | Twitter

High West Energy

YUKON

Yukon Electrical Company | Current Outages

 


TELECOM PROVIDER CUSTOMER SERVICE INFORMATION

 

WIRELESS

AT&T Customer Support

Sprint Support | TF 800 827 1180

T-Mobile Customer Care | 611 Via Your T-Mobile Handset | TF 800 937 8997

Verizon Support | TF 800 922 0204

 

WIRELINE

AT&T (NC & SC): 800 247 2020

AT&T (CT, MA): 800 922 4646

Comcast 24/7 Hotline: 866 511 6489

Cox Business Customers: 866 272 5777

Frontier: 800 953 9335

Verizon | verizon.com/outage

  • Verizon customers requesting POTS line and PRI remote call forward changes due to problems related to storms can be implemented by calling the following numbers:

– MD, DC, VA, NE, NJ: 800 425 2144

– NY: 866 846 0118

– PA, DE: 800 294 7833

  • Verizon Business customers can request alternate routing requests to be implemented by calling: 800 444 1111

 

Windstream: 800 843 9214